Focus on Care.
We'll Handle the Calls.
CX Voice by Naura Agency is an AI-powered phone system built for healthcare practices. It answers every call, schedules new patients, and handles your most common inquiries 24 hours a day, so your team can stay focused on delivering exceptional care to every patient. CX Voice ensures you never lose a new patient to a missed call again.
Patients deserve your full attention.
So does every call.
When your team is checking in patients, processing payments, and managing the waiting room, the phone is the last thing they can give their full attention to.
CX Voice fills that gap, so every call gets the same warm, professional response whether your team is with a patient or the office is closed for the night.
One AI. Every call.
Every patient.
CX Voice handles your most common call types with the warmth and professionalism your patients expect.
Appointment Scheduling
Books new and returning patients directly into your schedule. Handles confirmations, rescheduling, and cancellations without involving your front desk.
After-Hours Availability
Captures new patient inquiries at 9pm on a Tuesday just as effectively as 9am on a Monday. Your practice is always open, even when you're not.
Patient FAQ Handling
Hours, location, parking, insurance, services, pricing: CX Voice answers your most common questions instantly, so your team isn't repeating the same answers all day.
New Patient Intake
Collects name, contact info, insurance provider, and reason for visit from new patients before they ever walk in the door. Your team is ready before they arrive.
Smart Call Routing
When a call needs a real person (a clinical question, a billing dispute, a complex situation), CX Voice recognizes it and routes directly to your team without missing a beat.
Multilingual Support
Serves patients in English and Spanish fluently and naturally, so every patient feels heard and welcomed from the very first call.
Custom Practice Voice
Trained on your practice name, services, staff protocols, and FAQs. It sounds like your practice, not a generic answering service.
Live in Days, Not Weeks
No hardware, no IT team, no long onboarding. CX Voice works with your existing phone number and can be live at your practice in as little as 2 to 3 business days.
Call Insights & Reporting
See every call, every inquiry, and every appointment captured. Know exactly what patients are asking for and how CX Voice is performing for your practice.
While you care for patients,
CX Voice works for you.
CX Voice is trained to understand the language, workflows, and call types of every major healthcare practice type.
Live in days,
not weeks.
Setup is simple. We configure CX Voice around your practice, your services, and your schedule, then hand it over.
Patient calls your practice
CX Voice answers instantly, greets them by your practice name, and takes the conversation from there. No hold music, no voicemail, no frustration.
AI handles the conversation naturally
CX Voice understands your services, answers questions, books appointments, and collects patient information, just like your best front desk staff member would.
Your team stays focused on patient care
Appointments are confirmed, new patient info is captured, and your schedule stays full, all while your team delivers the in-person experience your patients deserve.
More patients seen.
More calls answered.
CX Voice doesn't just answer phones. It grows your practice while your team focuses on care.
Call Answer Rate
Every call answered, every time: during patient hours, after hours, and on weekends. Not a single new patient inquiry goes to voicemail again.
Reduction in Front Desk Call Volume
CX Voice handles the routine, high-frequency calls, freeing your front desk to deliver a better in-person experience to patients already in the building.
Average Time to ROI
Most practices see full return on their investment within one month, driven by new patients who would have otherwise called the practice next on the list.
Built for the way
healthcare practices actually run.
From solo practitioners to multi-location groups, CX Voice scales to fit your practice.
Solo Practitioners
You wear every hat in the practice. CX Voice is like having a dedicated receptionist available around the clock, without the overhead of a full-time hire.
Small Group Practices
Your front desk team is great, but they can only do so much. CX Voice handles the call volume so your staff can focus on the patients standing in front of them.
Multi-Location Groups
Consistent, professional call handling across every location. CX Voice scales with your practice group and keeps the patient experience seamless no matter which office they call.
Starting at $99/mo.
No contracts. No setup fee.
Every plan includes full setup, onboarding, and dedicated support from our team.
Everything a single-location practice needs to stop missing patients and start growing.
- ✓ 24/7 AI call answering
- ✓ Appointment scheduling & confirmations
- ✓ New patient intake
- ✓ Custom practice voice & FAQ
- ✓ Works with your existing phone number
- ✓ Live in 2 to 3 business days
For growing practices that want smarter routing, deeper insights, and zero missed opportunities.
- ✓ Everything in Starter
- ✓ Multi-location support
- ✓ Advanced call routing & escalation
- ✓ Call insights & performance reporting
- ✓ Priority onboarding & support
- ✓ CRM & scheduling software integration
- ✓ English & Spanish support
Patients get through.
Team stays focused.
Join healthcare practices already using CX Voice to deliver a better patient experience from the very first call.
Tell us about your practice and we'll show you exactly what CX Voice looks like for your specialty.
No commitment. No credit card. Just a conversation. · nauraagency.com