When the AC goes out,
every ring counts.
CX Voice is a 24/7 AI phone agent for HVAC companies. While you're on a roof, in a crawl space, or running refrigerant lines, it answers every call, captures the job details: system type, symptoms, urgency, address, and books the work. The job stays yours, not the next HVAC company.
per missed service call
zero lost to voicemail
Your phone rings first.
CX Voice catches what you can't.
When your business line goes unanswered for a set number of rings, the call automatically forwards to your CX Voice AI agent instead of voicemail. No app to install. No setup per job. It works on any phone you already have in operation.
- 1You're on the roof. A customer calls your business number, the one on your truck and Google listing.
- 2Your phone rings like normal. If you can grab it, you take the call like always. Nothing changes.
- 3You can't reach it. After your chosen number of rings, the system hands the call to CX Voice.
- 4The job gets booked. CX Voice answers, qualifies the call, and texts you the summary before you're back down the ladder.
You physically can't
answer that call.
You're on a rooftop in 96-degree heat, elbow-deep in a condenser with a gauge set hanging off the service valves. Your phone is buzzing, that caller's AC just died, and the booking window is limited.
A homeowner sweating in a hot house doesn't leave a voicemail. They hang up and call the next HVAC company in the search results. The same thing happens at 11pm in July, when the highest-paying emergency calls of the season ring straight through to a mailbox nobody checks until morning.
A dispatcher that never sleeps,
for less than one service call a month.
CX Voice is trained on the way HVAC calls actually go: sweating callers, vague symptoms, urgent timelines. It handles every one like a seasoned dispatcher.
Answers Every Call, 24/7
On a roof, in a crawl space, after hours, holidays, 3am. CX Voice picks up in under two rings, every single time. No hold music, no voicemail, no "leave a message after the tone" while your customer dials the next HVAC company on the list.
Captures the Job Details That Matter
No cool or no heat? Warm air at the vents, ice on the lines, a tripped breaker, a rattling compressor? CX Voice asks the right questions: system type, symptoms, address, urgency, callback number, so you roll up knowing exactly what you're walking into.
Triages Emergencies & Books the Work
An elderly customer with no AC in July is not the same call as a thermostat swap. CX Voice sorts emergency from routine, sets an arrival window based on your rules, and books the appointment, so callers stop dialing around while they wait for you.
Failsafe Mode: You First, AI Second
Prefer to answer your own phone? Keep doing it. Your cell rings normally, and if you can't get to it in a few rings, CX Voice picks up seamlessly before voicemail ever does. You lose nothing. You just stop losing calls.
Captures Maintenance Contracts & Commercial Accounts
Property managers and facility teams call once, and if you don't answer, they build their vendor list around someone who did. CX Voice captures maintenance plan inquiries, rooftop unit quotes, and recurring account requests for same-day follow-up.
Job Summaries Straight to Your Phone
Every call becomes a clean summary: who called, where they are, what the system is doing, how urgent it is. Texted and emailed to you the moment the call ends. Finish the changeout in front of you, then drive to the next one.
If the call is about heating or cooling,
CX Voice speaks the language.
From a panicked no-cool emergency to a scheduled maintenance contract, CX Voice knows what each caller needs and what you need to know.
Live before your
next no-cool call.
Naura Agency handles the entire setup. No new hardware, no new phone number, no tech skills required. Just an HVAC company that's tired of losing jobs to voicemail.
We Train It on Your Business
Your service area, your rates, your equipment brands, your after-hours policy. CX Voice learns how you quote a diagnostic versus a tune-up, when emergency rates kick in, and how far you'll roll a truck, so it answers like your best dispatcher, not a generic bot.
We Connect Your Existing Number
Choose full coverage, where CX Voice answers everything, or Failsafe Mode, where your phone rings first and the AI only picks up if you can't. Either way, your number stays the same and voicemail becomes a thing of the past.
Every Call Gets Qualified & Booked
Emergency no-cool at 11pm? Booked for first thing tomorrow, or dispatched tonight if that's your policy. Routine maintenance inquiry? Scheduled into an open slot. Every caller talks to someone, and every job detail gets captured.
Jobs Land in Your Inbox, Not Your Voicemail
From day one, every call becomes a clean text and email summary on your phone. You wake up to booked appointments instead of missed-call notifications, and your phone stops leaking revenue.
What happens when
every call gets answered.
HVAC companies running 24/7 AI coverage don't get more calls. They finally stop losing the ones they were already getting.
More After-Hours Jobs Booked
The AC never dies at a convenient time. After-hours emergencies carry your highest rates, and when the 11pm call gets answered, the 11pm job gets booked, by you instead of the competitor down the road.
Of Calls Caught During Peak Hours
Most HVAC calls come in during peak service hours, exactly when your techs are on roofs and in attics. CX Voice catches every one, qualifies it, and queues it up, so finishing one job never costs you the next.
Answered. Zero to Voicemail.
A customer in a 90-degree house doesn't leave a message. They call your competitor. With CX Voice there is no voicemail. Every caller talks to someone, and every job detail gets captured.
The Starter plan is $75 a month. The average missed HVAC service call is worth $280, and Summer emergencies run well past that. Recover one missed call a month and CX Voice pays for itself nearly four times over. Most HVAC companies recover several in the first week of peak season.
Built for the way
HVAC companies actually work.
One truck or ten, residential or commercial, if your phone is your pipeline, CX Voice keeps it flowing.
Solo HVAC Techs
You are the technician, the dispatcher, and the office, and you can't be all three with a gauge set in your hands on a rooftop. CX Voice covers the phone on every job, every drive, and every night, so being busy stops costing you business.
Small HVAC Shops (2-10 Techs)
Your techs are in the field and the shop line rings off the hook all summer. CX Voice answers overflow, triages by urgency, and routes no-cool emergencies to whoever's closest, without hiring a full-time dispatcher or burning out your front office.
HVAC Service Managers
You're accountable for response times, maintenance contracts, and commercial accounts that expect a live answer 24/7. CX Voice delivers that answer on every call, captures every account inquiry, and hands you clean call data every month.
Less than one service call.
Every job after that is profit.
Starting at $75/mo. No contracts. No setup fees. Cancel anytime.
For the solo tech who's done losing jobs to voicemail. Every call answered, every job captured, starting day one.
- ✓ 24/7 AI call answering
- ✓ Job detail capture (system, symptoms, urgency, address)
- ✓ Emergency vs. routine triage
- ✓ Failsafe Mode: you answer first, AI backs you up
- ✓ After-hours & weekend coverage
- ✓ Instant job summaries by text & email
- ✓ Email support
For HVAC shops and service managers who need smart triage, multi-tech routing, and account-level follow-up.
- ✓ Everything in Starter
- ✓ Bilingual agent (English & Spanish)
- ✓ Advanced triage by job type & urgency
- ✓ Multi-tech routing & dispatch rules
- ✓ Maintenance contract & commercial account capture
- ✓ Web chatbot for website lead capture
- ✓ Monthly call & revenue reports
- ✓ Priority onboarding & support
The next no-cool call
is coming. Answer it.
Your AI agent is live in as little as 3 business days. No contracts, no setup fees, and no more jobs lost to voicemail, starting with the very next call.
Choose plan · Complete setup · Live in 3 business days.
Prefer to see it in action first?
No commitment. No credit card. Just a conversation. · nauraagency.com